Privacy Policy for BetaCyber Pty Ltd
This Privacy Policy explains how we collect, use, store, and disclose personal information when you visit our website, contact us, or use our cybersecurity consulting services.
Information we collect
We may collect the following information:
- Name.
- Email address.
- Phone number.
- Company name.
- Job title.
- Business address.
- Information you provide in enquiry forms, consultation bookings, or email communications.
- Technical information such as browser type, device details, IP address, and website activity.
How we collect information
We collect information when you:
- Complete a contact or consultation form.
- Communicate with us by email, phone, or online.
- Visit our website, where cookies and analytics tools may collect usage data.
- Engage our services and provide business or technical information related to your cybersecurity needs.
How we use your information
We may use your information to:
- Respond to enquiries and provide quotes.
- Deliver consulting services.
- Schedule and manage consultations.
- Send important service or account-related messages.
- Improve our website, services, and customer experience.
- Send marketing communications where you have consented.
- Comply with legal, regulatory, and professional obligations.
Sensitive and confidential information
As a cybersecurity consultant, we may receive sensitive business information, system details, or security-related data during the course of our work. We treat such information as confidential and only use it for the purpose of providing our services, unless disclosure is required by law or authorised by you in writing.
Disclosure of information
We may share your information with trusted third parties who help us operate our business, such as:
- Website hosting providers.
- Email and scheduling platforms.
- Cloud storage providers.
- Analytics and marketing services.
- Professional advisers, where required.
We may also disclose information if required by law, court order, or to protect our rights, clients, systems, or property.
Data storage and security
We take reasonable steps to protect personal and confidential information from misuse, interference, loss, unauthorised access, modification, or disclosure. However, no method of transmission or storage is completely secure, and you provide information at your own risk.
International data transfers
If our service providers store or process data outside your country, your information may be transferred overseas. Where appropriate, we take reasonable steps to ensure it is protected.
Access and correction
You may request access to the personal information we hold about you and ask us to correct inaccurate or outdated information, subject to any legal exceptions.
Marketing communications
If you opt in to receive marketing emails, you can unsubscribe at any time by using the unsubscribe link in our emails or by contacting us directly.
Retention of information
We keep personal information only for as long as reasonably necessary to provide our services, comply with legal obligations, resolve disputes, and maintain security records.
Changes to this policy
We may update this Privacy Policy from time to time. The latest version will always be posted on our website with an updated effective date.
Contact us
If you have any questions about this Privacy Policy or how we handle your information, please contact info@betacyber.com.au.